About

Phil Getzen

Product leader turned strategic advisor, helping organizations make better product and technology decisions.

Company background

Why I do this work

I'm Phil Getzen, and I help teams tackle big questions and plan their next steps.

Right now, almost every product team I talk to is having the same conversation. A competitor announces something with AI. They feel like they need to do it too. The deeper questions usually don't get asked until a year and a few million dollars later. Does this actually fit our business? Our customers? Our values?

I started this practice in 2025 to help people answer those questions earlier. The work is figuring out what to build, what to kill, and how to make sure the technology you're investing in is right for your business and the values you actually operate by.

What this means

For clients

I've lived your problems

Build vs. buy vs. partner?At Disney, I negotiated platform deals with Roku, Amazon Fire, Apple TV, and Meta. I've evaluated RFPs with partners like Snap for major features and worked with leadership to recommend buy vs. partner approaches when 8-figure decisions were on the line.

Unit economics? At ESPN, we worked through complex tradeoffs between maintaining and growing our TV Everywhere business while expanding DTC offerings with ESPN+ and ESPN Direct.

Feature bloat?At Twitter, I worked with partner teams to effectively prioritize the highest-value video products that aligned with overall company goals, saying no to features that didn't move the needle despite internal pressure.

I know what works at scale

There's a difference between a feature that works for 1,000 users and one that works for 100 million users. I've shipped both. At Twitter, I launched a unified video player framework impacting 100M+ daily active users. At ESPN, I led products that scaled to millions of concurrent viewers during major live events. I know which architectural decisions matter at which stage, when to take on technical debt vs. when to pay it down.

I understand your constraints

Mid-market organizations don't have Disney's resources or Twitter's extensive engineering teams. You can't afford to build everything in-house, but you also can't afford to bet wrong on platform partners. I help you make strategic choices that fit your actual constraints, not idealized versions of what you wish you had.

I've worked across verticals

Enterprise B2B (Microsoft), consumer social (Twitter), streaming media (Disney/ESPN), consumer mobile apps (TempoRun), and education non-profits (Gique). This breadth means I can translate lessons from one domain to another, and I know when advice from one vertical doesn't apply to yours.

Work history

12 years shipping products at scale

Disney Entertainment & ESPN Product & Technology

Seattle, WA

Mar 2019 – Aug 2025

Director, Product Management

Feb 2022 – Aug 2025

Led ESPN Video Experiences Team: 5 PMs, mobile/web/living room platforms, 70K+ live events annually.

  • Defined and drove ESPN's full DTC fan experience: browse and search enhancements, Streampicker and StreamCenter for engagement and retention, Interactive CTV (Fantasy, Stats, Betting) for the platform launch, and personalized content rows
  • Grew video minutes 92.4% and MAU 75.3% across mobile, web, living room, linear, and streaming from 2019 to 2025
  • Developed and executed a 5-year product roadmap aligned to company OKRs; built equitable hiring practices adopted as Disney Technology standard

Senior Manager, Product Management

Mar 2021 – Feb 2022

Expanded ESPN Video Experiences team from 3 to 5 PMs while maintaining hands-on IC ownership of product strategy and delivery.

  • Achieved 22.6% YoY MAU growth and 44% increase in minutes watched through cross-platform expansion of sports and live programming

Senior Product Manager

Mar 2019 – Mar 2021

Founded Video Experiences team; led full UX redesign of live and on-demand video.

  • Drove 505% ESPN+ subscriber growth in first 2 years and 14% MAU lift through UX redesign
  • Led Fox Sports Netherlands migration to ESPN and expansion to Comcast X1, Cox, and Facebook Portal, anchoring a $95M advertising deal

Twitter

Feb 2016 – Mar 2019

Product Manager II

Feb 2016 – Mar 2019

Delivered consumer and infrastructure initiatives that drove 5x video viewership growth over 3 years.

  • Shipped unified video player across iOS, Android, and web serving 100M+ daily users
  • Delivered live video infrastructure supporting Thursday Night Football; led A/B testing and analytics programs that guided product decisions

Microsoft

Jan 2014 – Feb 2016

Program Manager

Jan 2014 – Feb 2016

Built enterprise cloud solutions using Microsoft Intune for Fortune 500 clients.

  • Designed and shipped enterprise cloud solutions for Fortune 500 clients; led structured discovery workshops to define requirements and tailor implementations

Ventures & Projects

Consulting Practice (Founder, 2025–Present): Strategic product consulting helping B2B SaaS, media, and consumer software organizations navigate build-vs-buy decisions, prioritization, and scaling.

BookOwl (Founder & Solo Developer, 2025–Present): Free iOS and web reading tracker. 1,200 users in 5 weeks with $0 marketing spend; 50% D30 retention. 5.0 stars on the App Store. Shipped as sole developer.

Metric Magic (Founder, 2025–Present): B2B SaaS connecting 7 analytics platforms into a unified schema with natural language querying. Currently in waitlist.

Gique (Co-Founder & VP, 2013–2019): Non-profit delivering STEAM education at Boys & Girls Clubs of Dorchester; published peer-reviewed research on educational intervention impact.